D. Regime and Activities

29.11. The cost of telephone calls and video telephony is reasonable, and is paid or subsidised by the place of detention, as necessary.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.12. Detainees can send letters and emails to friends and family, at public expense if necessary.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.10. Detainees have ready and free access to email and internet access for communication and information purposes.

29. Communication and Contact with the Outside World,D. Regime and Activities

30.01. There is an established complaints procedure and detainees know how to comment or complain about their treatment and care, they are not discouraged from doing so, and are supported to do so when necessary.

30. Requests and Complaints,D. Regime and Activities

28.07. The place of detention is reasonably accessible for regular visits from family, friends and community support groups.

28. Visits,D. Regime and Activities

29.06. Detainees have daily and uncensored access to news and information through newspapers, television, Internet and radio.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.01. Contact with family and friends in the country of detention and in countries of origin and transit is facilitated, including by telephone and email.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.02. Immigration detention is not permitted to obstruct or otherwise interfere with detainees’ contact with the outside world.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.03. Unaccompanied or separated children are permitted to maintain regular contact and unrestricted communication with their parents, wherever they are.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.04. Maintaining or re-establishing contact with family is actively encouraged and facilitated by staff and management.

29. Communication and Contact with the Outside World,D. Regime and Activities