29. Communication and Contact with the Outside World

29.11. The cost of telephone calls and video telephony is reasonable, and is paid or subsidised by the place of detention, as necessary.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.12. Detainees can send letters and emails to friends and family, at public expense if necessary.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.10. Detainees have ready and free access to email and internet access for communication and information purposes.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.07. Detainees have easy and ready access to a reasonable number of telephones which are suitably located, accord privacy and are in good working order. Detainees are entitled to have in their possession items such as mobile/cellular telephones, including Smartphones, or other personal electronic devices.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.08. Detainees are able to make outgoing calls by telephone or video telephony without hindrance, and at reasonable cost, which is paid or subsidised by the place of detention as necessary.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.09. Detainees are able to receive unmonitored and uncensored incoming calls by telephone or video telephony promptly and efficiently at any time of day or evening, taking into account time differences.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.01. Contact with family and friends in the country of detention and in countries of origin and transit is facilitated, including by telephone and email.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.02. Immigration detention is not permitted to obstruct or otherwise interfere with detainees’ contact with the outside world.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.03. Unaccompanied or separated children are permitted to maintain regular contact and unrestricted communication with their parents, wherever they are.

29. Communication and Contact with the Outside World,D. Regime and Activities

29.04. Maintaining or re-establishing contact with family is actively encouraged and facilitated by staff and management.

29. Communication and Contact with the Outside World,D. Regime and Activities