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A. Detention and Immigration Procedures (138)
— 01. Arrest and Initial Detention (16)
— 02. Transit and Transfer (13)
— 03. Arrival and Reception (18)
— 04. Access to Legal Counsel (12)
— 05. Detention Procedures (17)
— 06. Alternatives to Detention (15)
— 07. Protection and Other Immigration Procedures (8)
— 08. Accelerated Asylum or Screening Procedures (12)
— 09. Release and After-Care (9)
— 10. Removal and Repatriation Procedures (18)
B. Environment and Material Conditions (69)
— 11. Accommodation (18)
— 12. Sanitation, Hygiene and Drinking Water (13)
— 13. Food (18)
— 14. Clothing and Bedding (11)
— 15. Cash and Possessions (9)
C. Treatment and Duty of Protection and Care (135)
— 16. Torture and ill-treatment (10)
— 17. Separation or Isolation (15)
— 18. Means of Restraint (16)
— 19. Use of Force (9)
— 20. Separation of categories of detainees (15)
— 21. Bullying and Victimisation (13)
— 22. Children (37)
— 23. People with disabilities (12)
— 24. Other vulnerable groups (8)
D. Regime and Activities (106)
— 25. Inspection (5)
— 26. Rewards Schemes, Rules, and Disciplinary Procedures (19)
— 27. Security (5)
— 28. Visits (7)
— 29. Communication and Contact with the Outside World (12)
— 30. Requests and Complaints (11)
— 31. Welfare and counselling (7)
— 32. Education (10)
— 33. Outdoor exercise (8)
— 34. Leisure and Cultural Activities (4)
— 35. Religion (8)
— 36. Work and Remunerated Activities (10)
E. Health Services (82)
— 37. Access to Medical Care (18)
— 38. Medical Staff (14)
— 39. Suicide and Self-Harm (16)
— 40. Hunger Strikes (19)
— 41. Women and Babies (8)
— 42. Mental Health (7)
F. Personnel (48)
— 43. Staff-Detainee Relationships (15)
— 44. Staff Training and Recruitment (17)
— 45. Crisis Management (16)
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F. Personnel
44.13. The professional capacities of staff are acknowledged and respected, working hours are reasonable, and remuneration adequate.
44. Staff Training and Recruitment
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F. Personnel
44.14. There is an adequate staff-detainee ratio to ensure the safety and security of both detainees and staff.
44. Staff Training and Recruitment
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F. Personnel
44.08. Staff training and professional development is regular and ongoing, and includes human rights training.
44. Staff Training and Recruitment
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F. Personnel
44.09. Understanding and respect for diversity is promoted, and inappropriate language and conduct is addressed.
44. Staff Training and Recruitment
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F. Personnel
44.10. Staff training ensures that all staff understand the non-criminal nature of immigration detention.
44. Staff Training and Recruitment
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F. Personnel
44.11. There are clear lines of accountability and reporting structures for staff that ensure that staff perform their duties in a manner that respects the rights and dignity of detainees.
44. Staff Training and Recruitment
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F. Personnel
44.01. The Director is adequately qualified for his/her task by character, administrative ability, suitable training and experience.
44. Staff Training and Recruitment
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F. Personnel
44.02. Staff are carefully selected and recruited for their integrity, humanity, professional capacity and personal suitability for working in immigration detention.
44. Staff Training and Recruitment
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F. Personnel
44.03. Staff are recruited from diverse professional backgrounds and appropriate linguistic backgrounds.
44. Staff Training and Recruitment
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F. Personnel
44.04. Staff employment is secure and clear, and subject only to good conduct, efficiency and physical fitness.
44. Staff Training and Recruitment
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F. Personnel
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