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A. Detention and Immigration Procedures (138)
— 01. Arrest and Initial Detention (16)
— 02. Transit and Transfer (13)
— 03. Arrival and Reception (18)
— 04. Access to Legal Counsel (12)
— 05. Detention Procedures (17)
— 06. Alternatives to Detention (15)
— 07. Protection and Other Immigration Procedures (8)
— 08. Accelerated Asylum or Screening Procedures (12)
— 09. Release and After-Care (9)
— 10. Removal and Repatriation Procedures (18)
B. Environment and Material Conditions (69)
— 11. Accommodation (18)
— 12. Sanitation, Hygiene and Drinking Water (13)
— 13. Food (18)
— 14. Clothing and Bedding (11)
— 15. Cash and Possessions (9)
C. Treatment and Duty of Protection and Care (135)
— 16. Torture and ill-treatment (10)
— 17. Separation or Isolation (15)
— 18. Means of Restraint (16)
— 19. Use of Force (9)
— 20. Separation of categories of detainees (15)
— 21. Bullying and Victimisation (13)
— 22. Children (37)
— 23. People with disabilities (12)
— 24. Other vulnerable groups (8)
D. Regime and Activities (106)
— 25. Inspection (5)
— 26. Rewards Schemes, Rules, and Disciplinary Procedures (19)
— 27. Security (5)
— 28. Visits (7)
— 29. Communication and Contact with the Outside World (12)
— 30. Requests and Complaints (11)
— 31. Welfare and counselling (7)
— 32. Education (10)
— 33. Outdoor exercise (8)
— 34. Leisure and Cultural Activities (4)
— 35. Religion (8)
— 36. Work and Remunerated Activities (10)
E. Health Services (82)
— 37. Access to Medical Care (18)
— 38. Medical Staff (14)
— 39. Suicide and Self-Harm (16)
— 40. Hunger Strikes (19)
— 41. Women and Babies (8)
— 42. Mental Health (7)
F. Personnel (48)
— 43. Staff-Detainee Relationships (15)
— 44. Staff Training and Recruitment (17)
— 45. Crisis Management (16)
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44. Staff Training and Recruitment
44.15. Staff are suitably qualified, trained and remunerated, and are recruited from a variety of disciplinary, linguistic, cultural and religious backgrounds, and with appropriate character attributes.
44. Staff Training and Recruitment
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F. Personnel
44.16. Staff are trained in crisis management strategies, and are adequately supported and supervised.
44. Staff Training and Recruitment
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F. Personnel
44.17. Staff have ready and free access to debriefing and counselling services.
44. Staff Training and Recruitment
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F. Personnel
44.08. Staff training and professional development is regular and ongoing, and includes human rights training.
44. Staff Training and Recruitment
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F. Personnel
44.09. Understanding and respect for diversity is promoted, and inappropriate language and conduct is addressed.
44. Staff Training and Recruitment
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F. Personnel
44.10. Staff training ensures that all staff understand the non-criminal nature of immigration detention.
44. Staff Training and Recruitment
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F. Personnel
44.11. There are clear lines of accountability and reporting structures for staff that ensure that staff perform their duties in a manner that respects the rights and dignity of detainees.
44. Staff Training and Recruitment
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F. Personnel
44.12. There is a complaints procedure that includes the ability for both detainees and staff to make complaints about racial or other forms of discrimination, and detainees are assisted to do so.
44. Staff Training and Recruitment
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F. Personnel
44.13. The professional capacities of staff are acknowledged and respected, working hours are reasonable, and remuneration adequate.
44. Staff Training and Recruitment
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F. Personnel
44.14. There is an adequate staff-detainee ratio to ensure the safety and security of both detainees and staff.
44. Staff Training and Recruitment
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F. Personnel
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