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44.15. Staff are suitably qualified, trained and remunerated, and are recruited from a variety of disciplinary, linguistic, cultural and religious backgrounds, and with appropriate character attributes.

44. Staff Training and RecruitmentF. Personnel

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44.16. Staff are trained in crisis management strategies, and are adequately supported and supervised.

44. Staff Training and RecruitmentF. Personnel

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44.17. Staff have ready and free access to debriefing and counselling services.

44. Staff Training and RecruitmentF. Personnel

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45.01. The design and structure of the immigration detention facility minimises the risk of fire and ensures safe evacuation from the premises.

45. Crisis ManagementF. Personnel

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45.02. Detention facilities are not located in areas where there are known health or other hazards or risks.

45. Crisis ManagementF. Personnel

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45.03. There is a comprehensive emergency preparedness policy for the place of detention, which engages staff and detainees, and the primary focus of which is to ensure the safety of immigration detainees, staff, and any visitors.

45. Crisis ManagementF. Personnel

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45.04. The emergency preparedness policy takes a preventive approach to emergency and crisis response, including effective risk assessment, early intervention, and fair and effective complaints, detention, protection and immigration procedures.

45. Crisis ManagementF. Personnel

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45.05. There is scope to bring in additional support, including emergency services personel, independent negotiators/interlocutors, and medical personnel.

45. Crisis ManagementF. Personnel

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45.06. Where a situation may require use of force, the place of detention prioritises efforts to defuse the situation with non-violent conflict management strategies.

45. Crisis ManagementF. Personnel

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45.07. The place of detention has appropriate equipment, such as alarm systems, loudspeakers and fire extinguishers, that is regularly tested, in good working order and staff are trained to use it.

45. Crisis ManagementF. Personnel

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45.08. There are alternative communication systems in the event that regular communication systems cannot be used (e.g. power outages).

45. Crisis ManagementF. Personnel

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45.09. There are clear procedures for activating and deactivating an emergency response and lines of accountability and command are clear.

45. Crisis ManagementF. Personnel

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45.10. Emergency preparedness strategies do not unduly restrict or limit daily life in the place of detention.

45. Crisis ManagementF. Personnel

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45.11. The right to freedom of expression and to peaceful assembly are respected.

45. Crisis ManagementF. Personnel

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45.12. There are clear emergency evacuation procedures and regular fire and evacuation drills, and specific provision is made for vulnerable groups, such as children, pregnant women, people with disabilities, and the elderly.

45. Crisis ManagementF. Personnel

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45.13. All detainee accommodation is unlockable from the inside.

45. Crisis ManagementF. Personnel

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45.14. In the event of an emergency, families and other nominated next of kin are notified as soon as possible and recognised to be a potential resource in defusing tense situations.

45. Crisis ManagementF. Personnel

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45.15. Staff are fully trained in all aspects of emergency preparedness.

45. Crisis ManagementF. Personnel

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45.16. There is a system of evaluation and review following an emergency or crisis of any kind.

45. Crisis ManagementF. Personnel

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