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A. Detention and Immigration Procedures (138)
— 01. Arrest and Initial Detention (16)
— 02. Transit and Transfer (13)
— 03. Arrival and Reception (18)
— 04. Access to Legal Counsel (12)
— 05. Detention Procedures (17)
— 06. Alternatives to Detention (15)
— 07. Protection and Other Immigration Procedures (8)
— 08. Accelerated Asylum or Screening Procedures (12)
— 09. Release and After-Care (9)
— 10. Removal and Repatriation Procedures (18)
B. Environment and Material Conditions (69)
— 11. Accommodation (18)
— 12. Sanitation, Hygiene and Drinking Water (13)
— 13. Food (18)
— 14. Clothing and Bedding (11)
— 15. Cash and Possessions (9)
C. Treatment and Duty of Protection and Care (135)
— 16. Torture and ill-treatment (10)
— 17. Separation or Isolation (15)
— 18. Means of Restraint (16)
— 19. Use of Force (9)
— 20. Separation of categories of detainees (15)
— 21. Bullying and Victimisation (13)
— 22. Children (37)
— 23. People with disabilities (12)
— 24. Other vulnerable groups (8)
D. Regime and Activities (106)
— 25. Inspection (5)
— 26. Rewards Schemes, Rules, and Disciplinary Procedures (19)
— 27. Security (5)
— 28. Visits (7)
— 29. Communication and Contact with the Outside World (12)
— 30. Requests and Complaints (11)
— 31. Welfare and counselling (7)
— 32. Education (10)
— 33. Outdoor exercise (8)
— 34. Leisure and Cultural Activities (4)
— 35. Religion (8)
— 36. Work and Remunerated Activities (10)
E. Health Services (82)
— 37. Access to Medical Care (18)
— 38. Medical Staff (14)
— 39. Suicide and Self-Harm (16)
— 40. Hunger Strikes (19)
— 41. Women and Babies (8)
— 42. Mental Health (7)
F. Personnel (48)
— 43. Staff-Detainee Relationships (15)
— 44. Staff Training and Recruitment (17)
— 45. Crisis Management (16)
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21. Bullying and Victimisation
21.08. Detainees are protected from unwanted sexual attention or advances.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
21.09. There is effective access to an independent complaints process.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
21.10. Allegations of bullying or victimisation are responded to in a timely way, properly investigated, and appropriately remedied.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
21.11. Allegations of bullying or victimisation are fully documented, investigated and reported, with due regard to privacy, confidentiality and the risk of reprisals.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
21.12. Bullying or victimisation by detainees is managed primarily through a rewards scheme.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
21.13. Bullying or victimisation by staff is managed through staff disciplinary procedures.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
21.03. There is ready access to a bullying policy which outlines behavioural expectations and consequences.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
21.04. Detainees are involved in developing strategies for dealing with bullying and other forms of victimisation, including conflict resolution and appropriate sanctions.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
21.05. Staff are trained to recognise and respond to incidents of bullying or victimisation as early as possible, and to identify individuals or groups that may be vulnerable.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
21.06. Staff draw on the observations and input of others – detainees, staff, family and friends, other professional visitors – to identify individuals or groups who may be vulnerable to bullying or victimisation.
21. Bullying and Victimisation
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C. Treatment and Duty of Protection and Care
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